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beautekGefragt am 26. September 2021 um 12:51
Wo kann ich sehen was wie viel Speicherplatz wegnimmt um diesen freizugeben?
Muss ich den Tabelleninhalt löschen?
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Mike_G Jotform SupportGeantwortet am 26. September 2021 um 16:49
We would like to apologize for any inconvenience. Upon checking, your account status shows that it is over its limit. However, since I didn't find your account to have reached its limits, I recalculated its usage and that fixed the over-limit status. Please check your account again and feel free to let us know if you need any further assistance.
If you prefer to receive help in your native language, please let us know and we'll forward your ticket to our German Support Team.
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beautekGeantwortet am 21. Oktober 2021 um 03:28
Could you say me where i can delete the files of my space?
I deleted yesterday all messages but it didnt worked with my space -
Nikola Jotform SupportGeantwortet am 21. Oktober 2021 um 05:40
To clear the upload storage space you need to delete submissions and purge them from the Trash folder. I saw that you deleted 105 submissions, but they are still in Trash.
Related Guide: How to Delete Form Submission Data
If your usage is not automatically re-calculated after you delete submissions from the trash folder, let us know.