Change username request.

Ich würde gerne den Benutzernamen ändern in "beege"

Hello,

Thanks for reaching out to Jotform Support. Unfortunately, our German Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. Unfortunately, beege is already taken by another user. Please provide us at least 3 options for your username so if the first option is not available we can use the second option. Also, white spaces and special characters except underscore are no longer valid.

As soon as we hear back from you, we can move forward with a solution.

Hi Kim,

that is not a problem. Too bad that beege is already taken. My first alternative would be "beegeco", otherwise also "beegedigital" or "beegedesign" an option.

Thanks a lot

David

Hi David,

Thanks for getting back to us. The beegeco is available; however, I see that you are currently using Custom URLs such as the one below:

Please note that custom URLs will no longer work once the username is changed, so if you are currently using any, you will need to set it up again.

Let us know if we will proceed.

Hi Mary,

that‘s no problem. Just proceed, I will edit the forms.

Thank you

Hi David,

Thanks for getting back to us. Per your request, I successfully changed your username from office441_office to beegeco. 

That's it. Let us know if you have any other questions.