¿Qué pasará si llego al límite de documentos firmados?

  • GrupoFreixenet
    Fecha de consulta 15 de octubre de 2024, 9:02

    Hola,

    ¿Podrian indicarme que pasa si superamos el limite de documentos firmados al mes? ¿Se activa firma simple'?

    Gracias,

    Judith

  • Jovito Jotform Support
    Fecha de respuesta 15 de octubre de 2024, 11:07

    Hi Judith,

    Thanks for reaching out to Jotform Support. Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, if you have reached the limit for the Sign documents, it prompts the system to disable your forms on the scheduled date indicated in the email sent to you. Your forms will also display the “Form over quota” message. For the monthly sign document limits, you can either wait for your monthly usage to reset or upgrade to increase your account limits.

    Let us know if there’s anything else we can help you with.