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Comunicacion_INTFecha de consulta 29 de noviembre de 2024, 14:15
Buenas!
Hay alguna posibilidad de revisar donde tengo ocupado los 10 GB de espacio?
Por que he borrado muchos uchos datos y no baja la ocupación.
Necesitaría poder identificar que formularios están ocupando mayor espacio.
Es esto posible? o es información que ustedes me pueden dar?
Les agradecería. Saludos! -
Eliza Jotform SupportFecha de respuesta 29 de noviembre de 2024, 14:23
Hi Comunicacion_INT,
Thanks for reaching out to Jotform Support. Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.
Now, coming back to your question, all forms that have File Upload elements, and still have submissions in Jotform Tables will count against your Upload Space limit. You mentioned that you've already deleted a lot of submission data, have you purged them already? If not yet, you'll need to purge them to completely free up your upload space. Let me show you how to purge the deleted entries:
1. In Jotform Tables, click on the main tab’s Three Vertical Dots icon.
2. Select Trashed Entries from the menu.
3. In the Trash panel, choose the entries to purge.
4. Select Delete Forever and confirm.
Give it a try and let us know how it goes.