Se está enviando un archivo PDF incorrecto a nuestro Google Drive

Hola. Cuando llegan los PDF a mi Google Drive, llegan a dos carpetas:

En la carpeta AVANTI, siempre llega la formula 1, aunque no corresponde y no sé porqué.

En la carpeta Form Fields si que llega el resultado que corresponde según las respuestas del formulario.

Qué pasa con la Carpeta AVANTI que siempre llega la formula 1?:

Hi Eloi,

Thanks for reaching out to Jotform Support. Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, I'll need some time to look into this. I'll get back to you as soon as I can.

We appreciate your patience and understanding.

Hi Eloi,

When I cloned and tested your form, I also got the Formula 1 in my PDF. Check out my screenshot below:

This is because, when I set up the Google Drive Integration, I've selected the Formula 1 document to be sent to my Google Drive account:

When I've checked your form, the default document is the one selected to be sent to your Google Drive account. Check out my screenshot below:

Will you give us access to your account so we can check it? Don't worry, you can disable that again after we're done checking things out. Let me show you how to do it:

1. In the upper-right corner of your My Forms page, click on your Avatar/Profile Image icon.

2. In the small window that opens, click on Settings.

3. In the panel on the left, click on the Security tab.

4. Then, on the bottom-right side of the page, toggle Jotform Support Access to the On position.

After we hear back from you, we’ll be able to move forward with this.

ok, ya está activado. Ya puedes entrar, gracias

Hi Eloi,

Can you try to create a new PDF and then attach it to your Google Drive? Let me show you how to do this:

1. In Form Builder, click on the Downward Arrow icon on the upper left side of the page.
2. Select PDF Editor.
3. In PDF Editor, click on New PDF on the blue navigation bar at the top of the page.
4. Select Use Default Layout.

Now, let's attach this in your Google Drive Integration:

1. In Form Builder, click on Settings on the orange navigation bar at the top of the page.
2. Select Integrations from the left side window.
3. Click on Google Drive.
4. Click on the Edit icon.
5. Select the New Document from the Send submissions PDF to Google Drive.
6. Click on Save at the bottom of the page.

Keep us updated and let us know how it goes.