usuario a equipo

  • acervantesemp
    Fecha de consulta 28 de diciembre de 2024, 18:17

    quiero saber si con otra cuenta compro un usuario lo puedo hacer parte de mi equipo? o tengo que verlo con la parte empresas

  • Sheena Jotform Support
    Fecha de respuesta 28 de diciembre de 2024, 21:58

    Hi acervantesemp,

    Thanks for reaching out to Jotform Support.

    Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question. Currently, adding a team member in My Teams feature is only available for the Enterprise plan. This option is currently not present for our Starter(free), Bronze, Silver, and Gold plans. So even if the user is on a paid plan, this is not possible.

    As a workaround, you can collaborate with other users on a specific form. If you want to have them help build a form, please check out our guide on Adding Collaborators to your Form. On the other hand, they can manage your submissions by Sharing Your Submission Tables to Collaborate.

    If you need multiple users on an account, we encourage you to consider upgrading your account to Jotform Enterprise

    Let us know if you have any other questions.