¿Por qué obtengo un registro duplicado?

Acabo de configurar un formulario de registro y al testearlo, recibo registros duplicados: El primero al darle a enviar y el segundo registro al completar el HCaptcha. También recibo dos correos de confirmación.

¿Puedo desactivar el catpcha? antes no me salía.

Hi Carmen,

Thanks for reaching out to Jotform Support. Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, I cloned your form and tested it to see if I could replicate the issue, but everything was working properly. I only register once when I submit the form, and there is no HCaptcha. Check out the screencast below to see my results:

I went ahead and cleared your form cache to see if this can fix the issue. Can you try it again and see how it goes? If you run into the same issue again, let us know, and we'll do some more testing to see what's going on. Also, do note that when a captcha is appearing on form submission, our anti-spam system is probably triggering it. This is to decrease the likelihood of spam submissions to your form.

Reach out again if you have any other questions.