Data Isn't Showing in Google Sheet Integration

THE INFORMATION IS NOT REACHING THE GOOGLE SHEETS INTEGRATED INTO ANY OF MY FORMS SINCE 09:20 AM

It is urgent that we work online with the information on the forms. And as I said, the information is not arriving.

Hi JotFormPeru,

Thanks for reaching out to Jotform Support. When I cloned and tested your form, everything worked the way it was supposed to. Take a look at the screenshot below to see my results:

Can you go ahead and try to re-integrate the Google Sheet integration and let us know how it goes? First, we’ll remove the existing Action. Let me show you how to do it:

1. In Form Builder, in the orange navigation bar at the top of the page, click on Settings.
2. In the menu on the left, click on Integrations and select the Google Sheets integration.
3. Then, hover over the Action section and click on the Three Dots icon.
4. In the dropdown menu, select Delete Action, and in the window that opens click on Yes, Discard.

Now, let's connect the Google Sheets Integration again:

1. While in Google Sheet Integration settings, click on the Add New Action button.
2. Now, select an action and click on Next.
3. Then, click on Add Action and customize settings as you want.
4. Once you finish customizing, click on the Save button at the bottom right of the settings.

If you select Create new spreadsheet, a new spreadsheet will be created in your Google account, where submissions will be collected. If you select Use existing spreadsheet, submissions will be collected in the spreadsheet you choose, which is already connected to your Google account. We also have a guide about How to Integrate Forms With Google Sheets that you can check out.

Reach out again if you need any more help.