¿Qué es el límite de espacio de carga?

Me podrian indicar en donde se esta llenando la memoria , porfavor.

Espero su respuesta , gracias

Hi grupo247iquitos,

Thanks for reaching out to Jotform Support. Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, your Upload Space is the amount of space available for form fillers to upload files to your forms. For accounts under our Starter (Free) plan, the upload space limit is 100.00 MB per month. You can also visit this page about Understanding Your Account Usage and Limits. To reduce your upload space, you can delete attachments from the older submissions. But before you do so, we highly recommend downloading the submission files first, as they can no longer be restored once purged. Let me show you how to do that:

1. On your My Forms page, select the form, and click on Submissions in the upper part of the page.

2. In Jotform Tables, click on the Download All button in the upper-right corner of the page, and select Download attachments.

Or, you can also click the three-dot menu in the main submissions tab, hover your mouse over the Download option, and click the Download Attachments option.

The system will begin zipping your file uploads. You’ll see the popup, as shown in the screenshot below, informing you that you’ll receive an email with a link to download the zipped file.

Once done downloading, you can now delete the attachments. Here's how to do that:

1. Still in Jotform Tables, click directly on the attachments, and click on the Trash bin icon.

2. Select Delete file(s) to confirm.

You can also delete multiple submission entries if you want to. Here's how to do that:

1. Still in Jotform Tables, choose the entries using the checkboxes in the first column.

2. Select Delete in the upper-right corner.

3. In the confirmation dialog, select Move to Trash.

Lastly, here's how to purge the deleted entries:

1. Open the Main Tab’s menu in the upper-left corner.

2. Select Trashed Entries from the options.

3. In the Trash panel, choose the entries to purge.

4. Select Delete Forever and select Yes, Delete from the modal.

Let us know if you have any other questions.