Mi aplicación no es accesible

  • franckoestrada
    Fecha de consulta 17 de enero de 2025, 23:35

    Empece a trabajar en app y me salio este error al revisar me dice que no cuento con app y ya la tenia agregada

    Jotform Thread 23175741 Screenshot
  • Jeric Jotform Support
    Fecha de respuesta 19 de enero de 2025, 1:36

    Hi franckoestrada,

    Thanks for reaching out to Jotform Support. Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, I checked your account, and it's on active status. Can you check the App Status and make sure it is set to enabled? Let me show you how:

    1. In Form Builder, in the purple navigation bar at the top of the screen, click on Settings.
    2. Click on App Settings on the left side of the screen.
    3. On App Status, if it's Disabled, set it to Enable.

    Mi aplicación no es accesible Image 1 Screenshot 20

    Give it a try and let us know if you need any help.