-
SuntestDemandé le 19 août 2024 à 15:03
Bonjour,
j'ai un formulaire qui comporte une notation, dans sa forme initiale le système de notation fonctionne bien. Mais quand je passe a un agencement "en carte" le système de notation ne fonctionne plus. J'ai essayé de trouver la solution seul mais je n'y arrive pas si vous pouviez m'aider je vous en remercie.
formulaire de base :
formulaire avec une "carte" par question :
la notation ne fonctionne pas sur cette version. Merci pour votre retour.
Page URL:
https://eu.jotform.com/build/240572024497053#preview
-
Joshua_T Jotform SupportRépondu le 19 août 2024 à 15:21
Hi PHOTOFORMATION1,
Thanks for reaching out to Jotform Support. Our French Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, it might take a while until they're available again.
Now, coming back to your question, when I checked our system, I saw that this is the conditional logic that is causing you to be unable to select an option in the Start Rating element.
I've deleted it, and it appears to be working now as expected. Check out this screencast below:
Now, let me show you how I deleted the conditional logic affecting the form:
- In Form Builder, click on Settings from the top bar menu, and click on Conditions from the left panel menu.
- Then, enter the name of the field in the search bar.
- Next, select the condition, and click on the Gear icon.
- Finally, click on Delete or Disable.
Reach out again if you need any other help.