Formulaire hors quota lorsque vous remplissez le formulaire

  • Caulier
    Demandé le 23 septembre 2024 à 03:46

    Bonjour,

    J'ai terminé le challenge Asics Strava 5k et lorsque je laisse mes coordonnées sur votre site Jotform j'ai ce message:

    "Form over quota

    This form has passed it's allocated quota and cannot be used at the moment.

    Try contacting the owner of this form."

    Je ne comprend pas ce message puisque le challenge n'est pas terminé (fin le 29/09/24)!

    Pouvez vous m'inscrire à ce challenge Strava Asics 5k?

    Cordialement

    Mr Caulier


    Jotform Thread 19269191 Screenshot
  • Jerlan Jotform Support
    Répondu le 23 septembre 2024 à 06:01

    Hi Caulier,

    Thanks for reaching out to Jotform Support. As I have checked the form owner reached their account plan limits which is why you can't complete it. I suggest contacting the form owner about the error so they can contact us directly.

    Let us know if you have any other questions.

  • Jerlan Jotform Support
    Répondu le 23 septembre 2024 à 08:49

    Hi Caulier,

    Our French Support agents are currently busy helping other Jotform users. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that.

    Let us know if you need any more help.