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lcoutardDemandé le 2 octobre 2024 à 02:39
Bonjour
Mon formulaire renouvellement de dotation ne fonctionne plus. Quota dépassé alors que nous sommes en début de mois et que je n'ai pas eu de soumission de puis plusieurs jours.
Pouvez vous regarder s'il vous plait.
D'avance merci
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Jessica Jotform SupportRépondu le 2 octobre 2024 à 02:52
Hi lcoutard,
Thanks for reaching out to Jotform Support. Our French Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, it might take a while until they're available again.
Now, coming back to your question, I have refreshed your account limit so it's updated to the latest count. Your forms should no longer show with an over quota error message.
Let us know if you need more help.