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aurelien2Demandé le 2 octobre 2024 à 14:17
Bonjour,
pourriez vous reactiver mon compte
je vous remercie d'avance
lavallette aurelien
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Joseph Christian Jotform SupportRépondu le 2 octobre 2024 à 15:02
Hi lavallette,
Thanks for reaching out to Jotform Support. Our French Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, it might take a while until they're available again.
Now, coming back to your question, I checked the account that you're using to contact us right now and I can see that it's currently active. Could you be referring to another Jotform account? If so, can you share with us the email address associated with that account so we can take a look?
Once we hear back from you, we'll be able to help you with this.