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RHressourceshumainesDemandé le 10 octobre 2024 à 11:17
Bonjour,
Ma collègue de travail recoit tous les courriel de soumission de formulaire alors que je ne la vois nul part dans nos paramètre de compte.
Comment retirer son adresse et diriger ces courriel ailleurs ?
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Eliza Jotform SupportRépondu le 10 octobre 2024 à 11:50
Hi RHressourceshumaines,
Thanks for reaching out to Jotform Support. Our French Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, it might take a while until they're available again.
Now, coming back to your question, I checked the logs of the email address and saw that the notification emails are for this form. But when I checked your form's email settings, there's no more Notification Email set up there. Do you still recall when the Notification Email was deleted?
Once we hear back from you, we'll be able to help you with this.