Les documents ne remontent pas dans zoho CRM

BOnjour,

Depuis plusieurs jours, les document ne remontent plus dans zoho CRM via l'intégration.

La données remontent bien mais plus les documents.

Cordialement

Rudy

Hi Rudy,

Thanks for reaching out to Jotform Support. Our French Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, I've gone ahead and cleared your form caches to help resolve the issue. If the same thing happens, can you try to clear your browser's cache and cookies and reintegrate your form to Zoho CRM and see how it goes? Let me show you how:

• In Form Builder, click on Settings and select Integrations.
• Click on Zoho CRM, click on the Three Dots icon, and select Delete Action.
• Click on Yes, Discard, select Zoho CRM, select Add Action, setup the options, and click Save.

Give it a try and reach out again if you have any other questions.