Erreur de soumission inexplicable

Bonjour,

Sur le Formulaire Visite Sécurité Temsol, une soumission est complètement en erreur, sans raison particulière, c'est un cas isolé incompréhensible, les autres ne présentent pas cette erreur :

c'est celle de Marion BETUING

date d'inscription (ou de requête)

oct. 22, 2024 11:45 AM

Date:

oct. 22, 2024

Agence TEMSOL

Pouvez vous m'expliquer ce qui provoque cela

Cordialement

Hi jotform403_jotform_JotForm,

Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, coming back to your question. If the submission you have received is in the form of a PDF, can you try downloading it again to see if the issue persists? Also, can you share the submission ID, so that we can check it out? Let me show you how to do it:

1. Open your form in Tables and click on Columns in the navigation bar.
2. Click on the Checkbox icon next to Submission ID.
3. Now you will see the submission ID next to the submissions.

Once we hear back from you, we'll be able to move forward with a solution.