Bonjour je rcois une demande de verification de carte cadeau par votre ste. Mais vous etes un site pas dedier a cela vous receuillez des donnes suite

  • mehdi
    Demandé le 22 octobre 2024 à 12:09

    Bonjour je rcois une demande de verification de carte cadeau par votre ste. Mais vous etes un site pas dedier a cela vous receuillez des donnes suite a des formulaire creer par es personnes ? ou je me trompe

  • Paolo Jotform Support
    Répondu le 22 octobre 2024 à 12:51

    Hi mehdi,

    Thanks for reaching out to Jotform Support. Unfortunately, our French support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    As for your question, you are actually correct. Jotform is a form builder platform that allows users to create custom forms for various purposes. We do not handle the content or requests submitted through forms created by our users, including any gift card verification requests. The form you received was likely created by a Jotform user. If you can provide the details below, we should be able to further investigate and check if it is legitimate or not:

    1. Email address used to contact you.
    2. Form Link
    3. Name (if it was provided)

    Once we hear back from you, we'll be able to help you with this.

  • Dayde mehdi
    Répondu le 22 octobre 2024 à 12:57

    https://form.jotform.com/242938361278062

    Le nom je ne sais pas mais je pense un faux nom.

    Et pas d'adresse email.

    Donc vous n'êtes pas un site officiel de vérification de carte cadeau ?

    La personne qui demandé ça c'est pour obtenir le code des cartes et les volé? Car en rentrant le code d'une carte on ne peut pas savoir si celle ci est bonne ou pas mais la personne auras le code rentré?

    Merci

  • Paolo Jotform Support
    Répondu le 22 octobre 2024 à 13:13

    Hi mehdi,

    Thanks for reporting this to us and helping us to keep Jotform safe. We take your security and privacy very seriously. We want to assure you that Jotform is not participating in this conduct. We supply a Form Builder, and unfortunately, some parties may use the forms for wrongful purposes.

    I've gone ahead and reached out to our relevant team about this.  We'll get back to you as soon as we get an update from them.

    Feel free to reach out again if you have any questions or if we can help you in any other way.

  • Irene Jotform Reviewer
    Répondu le 23 octobre 2024 à 01:26

    Hi mehdi,

    I reviewed the form you reported, and it has already been disabled. Thank you for bringing this to our attention.

    Reach out again if you need any more help.