Erreur dans le tableau de soumission après édition d'une soumission

Bonjour,

Quand on veut modifier les infos d'une entrée via le menu "voir" dans la table, nous avons une erreur qui s'affiche alors que nous n'avions pas ça avant.

Hi melaniepaysant,

Our French Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question. Can you explain a bit more about the issue what exactly you wanted to edit, so I can get a better idea of what's happening? I can look into this for you. I’ll just need access to your account to do that. Don't worry, you can disable that again after we're done checking things out. Let me show you how to do it:

1. In the upper-right corner of your My Forms page, click on your Avatar/Profile Image icon.

2. In the small window that opens, click on Settings.

3. In the panel on the left, click on the Security tab.

4. Then, on the bottom-right side of the page, toggle Jotform Support Access to the On position.

After we hear back from you, we’ll have a better idea of what’s going on and how to help.