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BryanDemandé le 7 novembre 2024 à 15:23
Bonjour, nous ne parvenons plus à nous connecter à notre compte fbh.bryan@gmail.com
Pouvez-vous nous aider pour solutionner notre problème de connection s'il vous plaît ?
Merci
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Christian Ice Jotform SupportRépondu le 7 novembre 2024 à 17:31
Hi Bryan,
Thanks for reaching out to Jotform Support. Our French Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, it might take a while until they're available again.
Now, coming back to your question, I checked the account associated with fbh.bryan@gmail.com email and found that it's currently a guest account. Guest accounts are temporary accounts with one-time login only. You can create a new account with the same email address on this link.
Let us know if you have any other questions.