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shopping sarlDemandé le 12 novembre 2024 à 11:43
Bonjour
Nous avons reçu un mail nous informant en Anglais avec le nom de David Lozano
"We have received your response for New Customer Registration Form " sur notre
adresse mail qui est shopcis@aol.com
Sur le mail il y a l'indication
Full Name Shopcis Stewart
Adress Street Adress 84365 Elizabeth Ridges Apt 488
City South Jaredland State / Province KS
Postal / Zip cODE 34870
Phone number (862) 205-3556
Nous vous signalons que nous n'avons jamais fait aucune démarche pour cet
enregistrement et que notre adresse mail a été utilisé d'une façon malveillante.
Vous voudrez bien supprimer tout enregistrement nous concernant sur votre
site internet . Nous n'avons aucun besoin par rapport à vos différentes prestations
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Joshua_T Jotform SupportRépondu le 12 novembre 2024 à 14:05
Hi shopping sarl,
Thanks for reaching out to Jotform Support. Our French Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, it might take a while until they're available again.
Now, coming back to your question, the email that you received is a confirmation email that is sent to the email address entered in the email field of the form. To confirm, have you recently filled out any form from a website or just a bare form? If so, can you provide us with the link to the form that you filled out, so we can check it?
Once we hear back from you, we can move forward with a solution.