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monadressemelDemandé le 5 décembre 2024 à 19:37
Bonjour,
Je souhaiterais envoyer un mail au client ayant remplie le formulaire de commande de vin. Ce mail doit contenir la facture remplie automatiquement notamment de la quantité et du label des champs "Inventaire". La facture doit spécifier le nombre de bouteilles et le type de vin choisi. Je n'arrive pas à générer ce mail de réponse lorsque le bouton "J'ai payé" est appuyé.
Idéalement, je souhaiterais réaliser une facture remplie automatiquement, à joindre en attaché au mail de réponse.
Pouvez-vous m'aider svp ?
D'avance merci
Regards
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Jeric Jotform SupportRépondu le 6 décembre 2024 à 02:13
Hi Francis,
Thanks for reaching out to Jotform. Our French Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, it might take a while until they're available again.
Now, coming back to your question, I understand the issue, but I’ll need a bit of time to work out a solution. I’ll get back to you shortly.
Thanks for your patience, we appreciate it.
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Jeric Jotform SupportRépondu le 6 décembre 2024 à 21:53
Hi Francis,
We can enable invoice in your payment field. Let me show you how:
- In Form Builder, click on the payment field and click on the wand icon on the right side.
- Now, on the right panel, click on Invoice.
- Finally, toggle Yes to Enable Invoice.
You can preview and edit it in the PDF Editor if you want more information to show on the invoice. We also have this guide on how to generate an invoice on your payment form.
Give it a try and let us know how it goes.
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Jeric Jotform SupportRépondu le 6 décembre 2024 à 21:57
Hi Francis,
Additionally, you can attach to your email alerts by toggling Yes to Attach to Emails:Give it a try and let us know if you need any help.