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AurélienDemandé le 19 décembre 2024 à 05:06
Bonjour, les formulaires non utilisés durant le mois, peuvent ils être utilisé le mois d'après. Ou alors les formulaires non utilisés sont définitivement perdu ?
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Sheena Jotform SupportRépondu le 19 décembre 2024 à 05:45
Hi Aurélien,
Thanks for reaching out to Jotform Support. Our French Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, it might take a while until they're available again.
Now, coming back to your question, your forms do not expire unless they are deleted. If you reach your account's limit (such as the monthly submission limit or upload space limit), the form may be temporarily disabled. However, it won't be permanently lost. Once the monthly limits reset or if you upgrade your account to increase your limits, you'll be able to use the form again and continue receiving submissions.
We have a guide about Understanding Your Account Usage and Limits that you can check out.
Let us know if you have any other questions.