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AccidentsDemandé le 24 décembre 2024 à 04:05
Bonjour,
Le formulaire "Estimation de votre indemnisation LDA Accidents" a été supprimé par erreur, avez vous la possibilité de le restaurer svp ?
Merci par avance
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Lorevie Jotform SupportRépondu le 24 décembre 2024 à 04:24
Hi Accidents,
Thanks for reaching out to Jotform Support. Our French Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, it might take a while until they're available again.
Now, coming back to your question, did you delete it in your Trash folder? Unfortunately, if you have deleted in your Trash folder, there is no way to restore it. But if not, you can still recover it. Let me show you how to do this:
- On your My Forms page, put the cursor of your mouse on the left side window, then scroll down your mouse to the bottom of the page and select Trash.
- On the right side of the page, you'll be able to see your deleted forms. Select the form that you want to restore, and click on Restore on the upper left side of the page.
Remember that deleted forms stay on our system for 30 days, before they get permanently deleted. To learn more, you can check out our guide on How to Restore Deleted Forms.
Let us know if you have any other questions.
- On your My Forms page, put the cursor of your mouse on the left side window, then scroll down your mouse to the bottom of the page and select Trash.
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AccidentsRépondu le 24 décembre 2024 à 04:42
Merci beaucoup pour votre réponse, malheureusement il a été supprimé de la corbeille ... il n'existe aucune solution pour le récupérer depuis vos serveurs ?
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Lorevie Jotform SupportRépondu le 24 décembre 2024 à 05:17
Hi Accidents,
Unfortunately, there is no way to recover it. Once you deleted it in your Trash folder, it's also being deleted on our system.
Reach out again if you need any more help.