impossible de publier mes formulaires

  • ongadn
    Demandé le 28 décembre 2024 à 15:45

    je me sens trop frustré depuis un moment a plusieurs reprise je redige des formulaires mais impossible de publier si ce n'est pas possible s'il vous plait reverser mon argent .

    https://form.jotform.com/243626552871563 impossible d'y avoir accès

  • Christian Ice Jotform Support
    Répondu le 28 décembre 2024 à 19:14

    Hi ongadn,

    Thanks for reaching out to Jotform Support. Our French Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, I checked your form, and it appears to be accessible to anyone. If you can take a screenshot of what’s happening, that'll help us to understand better what’s going on. Let me show you how to post a screenshot to our Support Forum:

    1. On the Support Forum page, scroll down to the Your Answer section and click on the Image icon.

    2. Drag and drop your image into the Upload box, or click on it and select your file.

    3. Then, click on the Add button in the bottom-right corner of the window.

    impossible de publier mes formulaires  Image 1 Screenshot 30

    4. To resize it, click on your screenshot and then click on one of the boxes in the corners, and drag it inward.

    5. Once you're finished, click on the Post Answer button at the bottom right of the Your Answer section.

    impossible de publier mes formulaires  Image 2 Screenshot 41 That's it. Once we hear back from you, we'll be able to help you with this.