Can I send the notification emails to multiple users?

  • Actuelburo
    Demandé le 30 décembre 2024 à 20:43
    I have another question: would it be possible to send an email to multiple recipients without a license, or is this only possible with an enterprise license?
  • Gian Jotform Support
    Répondu le 30 décembre 2024 à 20:58

    Hello Baptiste,

    Users with Starter plans can only add one email recipient for each form's notification emails. If you need to add multiple recipients, you can upgrade to any of our paid plans (Bronze, Silver, Gold). Let me show you how to add multiple notification email recipients:

    1. In Form Builder, in the orange navigation bar at the top of the screen, click on Settings.

    2. In the menu on the left side of the page, click on Emails.

    3. Hover over the Notification Email and click on the Pencil icon to edit it.

    Move my forms and suscription to my other account Screenshot 40 Screenshot 10

    4. Then, go to the Recipients tab.

    5. Delete the existing email address.

    Move my forms and suscription to my other account Screenshot 51 Screenshot 21

    6. Add the email addresses under the Recipient Email.

    7. Click on the Save button.

    Move my forms and suscription to my other account Screenshot 62 Screenshot 32

    Reach out again if you need any other help.