Problème lors de l'application de filtres

Bonjour,

Certains utilisateurs me remontent des difficultés lors de l'application des filtres sur les tables suivantes:

https://eu.jotform.com/tables/242042964477361

https://eu.jotform.com/tables/242871313652354

Exemple ci-dessous:

A l'application du filtre, le message suivant apparait:

Je n'ai pas le problème sur mon compte.

J'ai demandé de vérifier en utilisant différents navigateurs mais le problème persiste.

Merci de votre retour.

Cordialement,

Hi Stéphane,

Thanks for reaching out to Jotform support. Our French Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, I've cloned and tested your form and I couldn't replicate the issue, I was able to see that the filter applied.

I tried the same by using the account of my collaborator and, also in this case, I couldn't replicate the issue with the filters.

This may have been a temporary issue, I suggest they try again. You can also add a screenshot or a screen recording to explain your issue better. You can use Loom to make a screen recording and paste the link here. If the issue persists, to further investigate, it would be helpful if you could grant us access to your account. Here's how to do it:

1. Access your Account Security Page.
2. Scroll down to Jotform Support Access and set the toggle to ON.

Give it a try and let us know how it goes.