How to Use Direct Emailing Options in Jotform Tables

March 7, 2024

In Jotform Tables, it’s possible to respond directly to form submitters. You can also forward submissions to your colleagues. It is helpful if you want to stop getting email alerts and prefer sending messages directly from your Jotform account. 

Youtube Embed Poster: 07LzUnu_q14

There are three ways to pull up the Reply and Forward options:

Inline Submission Menu

You can pull up the Inline Submission Menu by doing the steps below:

  1. Select the submission in Jotform Tables.
  2. Click the Kebab or Three Vertical Dots icon near the Select box and the Star icon of the selected submission. Alternatively, Right-Click the submission to open the Inline Submission Menu.
  3. Click the Reply or Forward option.
Inline submission menu in Jotform Tables

Top Submission Menu

You can open the Top Submission Menu by doing the following:

  1. Select the submission from Jotform Tables.
  2. Click the Kebab or Three Vertical Dots icon at the upper right corner of the page. It’s between the Delete and Download buttons.
  3. Click the Reply or Forward option.
Top submission menu in Jotform Tables

Single Submission Viewer

To open the single submission viewer

  1. While hovering your mouse over the submission, click the View button.
  2. In the single submission view, click the Kebab or Three Vertical Dots icon at the upper right corner of the page.
  3. Click the Reply or Forward option.
Submission Menu on the single submission viewer in Jotform Tables

The only difference between the Reply and Forward options is the To box. When Replying to a submission, the To box is automatically populated with the submitter’s email address, while the Forward option is empty, and you must input an email address.

To box when replying to a submission in Jotform Tables
Reply To Submission
To box when forwarding a submission in Jotform Tables
Forward Submission

The other options are the following:

Email Settings

You can change the Reply-to Email and select the Sender Email on the email settings page. You can pull this up by clicking the From box or the gear icon on the far right.

Email Settings window in Reply to or Forward Submission options

See also:

CC & BCC

When responding to or forwarding a submission, you can add a CC (carbon copy) and BCC (blind carbon copy). Click these options on the right side of the To box to add the CC/BCC recipients.

CC and BCC options when Replying and Forwarding a submission in Jotform Tables

Form Fields

You can find the Form Fields option on the right side of the Subject box and at the bottom of the email content. The first Form Fields option lets you personalize the email’s subject line, while the same option at the bottom allows you to add form field answers to the email content.

Form Fields option when Replying To or Forwarding submission in Jotform Tables

Submission Table

The submission table option allows you to exclude form fields in your reply or the forwarded submission. Click the option and uncheck the fields from the window. Please don’t forget to click the Apply button to save the changes.

Submission Table window when replying to or forwarding submission in Jotform Tables

With all the above, don’t forget to click the Send Email button to send your reply or forward the submission.

Push Notifications for Jotform Apps
Contact Support:

Our customer support team is available 24/7 and our average response time is between one to two hours.
Our team can be contacted via:

Support Forum: https://www.jotform.com/answers/

Contact Jotform Support: https://www.jotform.com/contact/

Send Comment:

Jotform Avatar
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Comments:

  • Marilynn Wit - Profile picture
  • Green Mountain Dog Cub - Profile picture
  • Victoria Soro - Profile picture
  • suwan - Profile picture
  • Lwrdpc - Profile picture
  • jh99 - Profile picture
  • aspirecasting - Profile picture
  • cinetin - Profile picture
  • familypharmacy4u - Profile picture
  • gestionale - Profile picture
  • Durbin_Donna - Profile picture