How to Hide Empty Fields on Email Alerts

Last Update: January 13, 2025

In recent updates to Jotform, hiding empty fields has become the default. So you don’t need to make any changes if you wish to exclude empty fields in your form emails. However, if you want to change that option, you can do so by going to the Advanced settings in your email wizard.

Hide Empty Fields Option on Email Notification

To find the Hide Empty Fields on Email Notification

In the Form Builder, go to the Settings tab.
Select Emails on the left panel.
Hover to your Notification Email, and click Edit (pencil icon).

Go to the Advanced tab.
Toggle the Hide Empty Fields to turn it On or Off.

Hide Empty Fields Option at Advance Tab of Email Notification Layout In Jotform

Finally, click the Save button to save the changes.

Hide Empty Fields Option on Email Autoresponder

To find the Hide Empty Fields on Email Autoresponder

In the Form Builder, go to the Settings tab.
Select Emails on the left panel.
Hover to your Email Autoresponder Email, and click Edit (pencil icon).

Edit option of Email Autoresponder in Jotform

Go to the Advanced tab.
Toggle the Hide Empty Fields to turn it On or Off.

Hide Empty Fields Option at Advance Tab of Email Autoresponder Layout In Jotform

Finally, click the Save button to save the changes.

Note

The Hide Empty Fields option will only work for the default template. You can still add some text and new rows, but you should keep the labels and field tags of the questions intact.