After canceling your subscription, your account will remain in the Bronze, Silver, or Gold plan for the period you paid for until the next billing date. Afterward, your account will automatically downgrade to the Starter (Free) plan and no longer be billed.
To cancel your subscription
- Go to Billing and select Change Plan.
- Select the Starter (Free) plan, then follow the instructions on your screen.
Send Comment:
87 Comments:
7 days ago
I want to cancel my subscription. I just paid for this today, and it is not what I expected.
Invoice
8 days ago
PLEASE CANCEL MY SUBSCRIPTION
AND REFUND MY CREDIT CARD!!!!
8 days ago
Cancel and I need my refund for all those months.
8 days ago
PLEASE CANCEL MY SUBSCRIPTION
AND REFUND MY CREDIT CARD!!!!
9 days ago
Can you please assist me. I am having trouble canceling and sent an email last month about the same thing. I haven’t used the service for the last two months and got charged again today.
10 days ago
cancel
16 days ago
I need to cancel my subscription. I canceled online but apparently it's not the same because I'm still being charged. Cancel all subscriptions linked to our email.
17 days ago
HI there. Thank you for your services. Unfortunatly my busines is slowing down. I was able to find another hippa compliant form company for $4.95 per month.
21 days ago
how to cancel this subscription charged my account on today
21 days ago
Hi I would like to cancel my subscription today and have my credit card credited please
22 days ago
Hello,
I'd like to cancel my account, today and have my credit card credited.
Thank you,
Ilene Holman
22 days ago
I was routed to your service by mistake. This is after I filled out my information for a doctor. Please delete my email. I wouldn’t have a need for your services.
25 days ago
I have been charged over $800 for a subscription i did not authorise. I would like my money refunded asap.
27 days ago
I want to Cancel my Bronze account and have selected to be Downgraded.
Can the unused use of the License for 2025 be credited back?
28 days ago
We just got charged for another year and did not get any kind of notice. We want to cancel and be reimbursed for it isn’t working for us
30 days ago
I want to cancel this service
32 days ago
I want all accounts and subscriptions cancelled in my name. I have asked for it to be closed down over a year and still being charged. I am not paying it. Close down all accounts with my email. Thanks
33 days ago
Our foundation is being dissolved and we received a charge. As we aren't at the same address we didn't receive this detail until now. Sarah is no longer with sparks and I don't know the email she used to register it but I am the ex director of the organization until its dissolved. Can you help?
35 days ago
I noted that the annual renewal fee was $408.00 (dated 1/2/2025) and since I am a casual user, I have decided to cancel my Bronze subscription for 2025.
Please advise how that will be accomplished.
Thank you.
35 days ago
i cancelled my account and still getting withdrawls from my account. Please refund me Jan, Dec, Nov +$34 for overdraft fees
35 days ago
Please cancel all subscription under my name
38 days ago
I was just charged for subscription renewal on my credit card. I want it refunded and cancelled immediately.
Please respond to
Linda MacKenzie
38 days ago
I didn't know how to find the Cancel or Change Plan to free, so I just deleted my account when I just wanted to cancel getting billed each month. Now I can't sign back in to even submit a Contact Support form to ensure I'm getting a refund for payment made. Please help!!
39 days ago
I got an automatic almost $500. Please cancel my subscribe ASAP. Need refund!!
40 days ago
On 1/14/2025 $408.00 was removed from my checking account. I would like to cancel and have the $408. 00 refunded back to me as soon as possible.