How to Download the Submission Files

December 29, 2024

Accepting files with Jotform is possible with the File Upload element. You will receive the files as a link through your form’s notification email. You can also send these files as attachments. On top of that, you can download the files through Jotform Tables.

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When downloading, you can choose to:

Download All Uploaded Files

You can download all uploaded files through Jotform Tables or Jotform Inbox. Here’s how you can do it through Jotform Tables:

  1. On the My Forms page, click on your form to select it.
  2. Then, click on the Submissions button in the top toolbar to view its submission data.
Submissions button of a selected form in Jotform My Forms page
  1. In Jotform Tables, click the Download All button on the right side of the page to open the download options.
  2. Choose the Download Attachments option.
Download attachment option of the Download All menu in Jotform Tables

Alternatively, you can also click the Three Dots icon next to the name of the main submissions tab, then hover your mouse over the Download option, and click on the Download Attachments option.

Download attachment option of the Download option in the tab menu of Jotform Tables

The system will begin zipping your file uploads. You’ll see the following popup informing you that you’ll receive an email with a link to download the zipped file.

Create a zip file popup in Jotform Tables

Note

This process may take some time if your form has a large number of file uploads.

Download a Specific Set of Files

You can also download a specific set of files by selecting them through the list. Here’s how:

  1. Select the submissions from the table. You’ll see the number of selected submissions on the Download button.
  2. Click the Download button.
  3. Finally, click the Download Attachments option to begin the download process.
Download attachments option of the Download menu for selected entries in Jotform Tables

Similar to downloading all file uploads, this method isn’t instant. Our system will zip your files and send the zipped file through email.

Download File Uploads Based on a Time Range

Downloading files based on a time range is done by filtering them through Jotform Tables. Here’s how:

  1. Click the Filter button.
  2. In the Search In section, click the All Time dropdown.
  3. Choose and click a time range from the list beside the calendar.
Date Range options in the Advance Filter menu of Jotform Tables
  1. Click anywhere outside of the calendar/time range modal to set your filter.
  2. Click the Apply Filter button. Your filter is now active.
Apply Filter button in the Advance Filter menu of Jotform Tables
  1. Click the Download All button and then the Download Attachment option.
Download attachment option of the Download All menu for filtered submissions in Jotform Tables

Download Individual Files

If you want to download an individual file, click on the cell that contains the file thumbnail and click the green Download button:

Download button in the attachment menu of a single entry's File Upload column in Jotform Tables
Contact Support:

Our customer support team is available 24/7 and our average response time is between one to two hours.
Our team can be contacted via:

Support Forum: https://www.jotform.com/answers/

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