How to Change Your Username

February 28, 2025

When registering for a Jotform Account, you only need to provide your email address. Jotform will automatically create a username for you. But don’t worry, it’s easy to change it to something different.

Users with Starter (free), Bronze, Silver, or Gold plans can change their usernames. The only exception is for those with HIPAA compliance. Here’s how to do it:

  1. On your My Workspace page, click on your Avatar/Profile picture on the right side of the screen.
  2. In the Dropdown menu that comes up, click on Settings, to open your Settings page.
How to Change Your Username Image-1
  1. Click on the Account tab in the menu on the left to open your Account Settings page.
  2. Then, in the Username section, click on Edit on the right.
How to Change Your Username Image-2
  1. Now, enter your new username and click on Save. That’s it.
How to Change Your Username Image-3

The change will be saved if that username is available. If not, you’ll get a “Username is not available” popup and be asked to choose a different one.

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