How to Add a Server Wide Custom Sender Email Using Microsoft SMTP

Jotform Enterprise gives you the flexibility to customize your server, including the ability to set up a custom sender email using SMTP. Microsoft SMTP is one of the options, offering the simplicity and security of OAuth 2.0 authentication. This seamless setup ensures both simplicity and robust protection for your email communication.

Adding Microsoft SMTP as your custom sender email is relatively easy. Let’s get started!

Adding Microsoft SMTP as Custom Sender Email

You can add the custom sender email using Microsoft SMTP by logging in to your Jotform Enterprise account and going to the Admin Console. Let’s get started!

1. Click your Profile Picture on the top-right side of the page you’re viewing. It’s the My Forms page by default.
2. Select Admin Console from the submenu.

3. On the left side of the Admin Console, select Settings.
4. Under the Sender Email (SMTP) Configuration section at the bottom of the Settings page, click the Add Sender Email button.

5. Select Microsoft from the options, and click the Continue button.

6. Log in to your preferred Microsoft account, and when asked, ensure to allow permissions.

7. After granting the permissions, your SMTP will be ready. Click the Send Test Email button to see if it works. If it works, click the Save button to complete the setup.

That’s for setting up the custom sender email using Microsoft SMTP. Let’s proceed with the other settings.

Setting up the Server-Wide Sender Emails

Now that you’ve added the custom sender email, let’s explore the individual checkboxes under Server-Wide Sender Emails.

Show “noreply” email in sender email options

You can set the “Show “noreply” email in sender email options” option based on the following conditions:

• The option is locked if noreply@formresponse.com is the Default Sender Email.
• You can set a custom sender email as the Default Sender Email by checking or unchecking the option, as long as you have not enforced it organization-wide.
• The option is permanently disabled (unchecked) if the custom sender email is set as the Default Sender Email and enforced organization-wide.

Based on the above conditions, your Enterprise users will either see noreply@formresponse.com or not in the Sender Email dropdown of their forms.

Let the users add new sender email addresses

You can set the “Let the users add new sender email addresses” option based on the following conditions:

• You can check/uncheck the option regardless of the Default Sender Email but provided that if you set a new Default Sender Email, it is not enforced organization-wide.
• It is unchecked and disabled if you set a new Default Sender Email and enforce it organization-wide.

Your Enterprise user can or cannot add a new sender based on the above conditions.