How to Adjust the Chattiness of the AI Agent

February 25, 2025

You can control how talkative or concise your AI Agent is to match your needs. Adjust the Chattiness level for Chat and Voice channels separately — keep responses brief and to the point, or make them more conversational. This helps create the right balance for user engagement across different platforms.

Youtube Embed Poster: z7i2B8ju-GU

Adjusting the Chattiness of the Chat

Adjusting the Chattiness of the Chat is easy. Let’s do it:

  1. In Agent Builder, in the blue navigation bar at the top of the page, click on Train.
  2. In the menu on the left side of the page, click on AI Persona.
AI Persona Section in AI Agent Builder Jotform
  1. Then, scroll down and select the Chat tab in the Conversation Style window.
  2. Now, click on or adjust your Chat Response Length from the following choices:
    • Minimalist — Quick, direct answers with only the essential information, keeping responses short and to the point (10–50 characters).
    • Short — Brief, clear replies that provide enough detail to answer the question without extra elaboration (50–100 characters).
    • Long — Detailed responses with added context, offering thorough information to ensure that users understand fully (100–250 characters).
    • Chatty — Engaging, conversational responses with in-depth explanations, extra context, and a friendly tone to ensure users feel well-supported (250+ characters).
Chat tab, adjusting the Chat Response Length in the Conversation Style of AI Agent in Jotform

Adjusting the Chattiness of the Voice

You can also easily adjust the chattiness of your AI Agent Voice. Here’s how:

  1. In Agent Builder, in the blue navigation bar at the top of the page, click on Train.
  2. In the menu on the left side of the page, click on AI Persona.
AI Persona Section in AI Agent Builder Jotform
  1. Then, scroll down and select the Voice tab in the Conversation Style window.
  2. Now, click on or adjust your Chat Response Length from the following choices:
    • Minimalist — Quick, direct answers with only the essential information, keeping responses short and to the point (10–50 characters).
    • Short — Brief, clear replies that provide enough detail to answer the question without extra elaboration (50–100 characters).
    • Long — Detailed responses with added context, offering thorough information to ensure that users understand fully (100–250 characters).
    • Chatty — Engaging, conversational responses with in-depth explanations, extra context, and a friendly tone to ensure users feel well-supported (250+ characters).
Voice tab, adjusting the Voice Response Length in the Conversation Style of AI Agent in Jotform

Note

Any changes made in the AI Persona section of the AI Agent Builder are saved automatically and will immediately appear in the AI Agent’s behavior and responses.

Jotform AI Agents
Contact Support:

Our customer support team is available 24/7 and our average response time is between one to two hours.
Our team can be contacted via:

Support Forum: https://www.jotform.com/answers/

Contact Jotform Support: https://www.jotform.com/contact/

Send Comment:

Jotform Avatar
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Podo Comment Be the first to comment.