This guide provides step-by-step instructions on logging in to your Jotform Enterprise account using recovery codes. If you have lost access to your mobile device, this guide will help you regain access quickly and easily.
- Enter your username/email and password on your Enterprise login page.
- Since your 2FA authenticator is unavailable, click the See other methods.
- Choose the Use your recovery codes option.
- Enter one of your recovery codes, and click the Verify button. You should be logged in after this.
The available number of recovery codes you can use is displayed on the Settings page of your account; see below as an example:
Send Comment: