How to Train Your Agent With Questions and Answers

February 25, 2025

Training your AI Agent with questions and answers is a key method to help it understand and respond accurately. By providing a range of questions and their correct answers, you guide your agent to improve its knowledge base and enhance its ability to assist users. This approach ensures your AI Agent is well-equipped to handle real-life scenarios, providing helpful responses when needed.


To train your AI Agent with questions and answers, follow these steps:

  1. In AI Agent Builder, click on the Train tab.
  2. Then, click on Knowledge Base in the menu on the left side of the page.
  3. Under the Knowledge Base section on the right, click on the Questions & Answer option. If your AI Agent already has saved knowledge, click on the Add New Knowledge button at the top first.
Questions & Answer option of the Knowledge Base section in the Train tab of the Jotform AI Agent Builder
  1. In the Questions & Answers section, enter a question that users might ask along with its answer, then click on Save.
Questions & Answer section of Knowledge Base in the Train tab of the Jotform AI Agent Builder

After saving your question and answer, you’ll be redirected to the Knowledge Base section, where the new entry will be listed with the other saved knowledge. A pop-up notification will also briefly appear on the right side of the page, confirming new information was successfully added. To add another entry, click on the Add New Knowledge button.

New question and answer entry added to Knowledge Base in the Train tab of the Jotform AI Agent Builder

Toggle the Preview switch in the top-right corner of the page to On to test new Questions & Answer entries.

Testing new Question & Answer entry in the Preview page of the Jotform AI Agent Builder
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