Account Suspended: Account reached upload space limit

  • ITForta
    Ditanyakan pada tanggal 11 Agustus 2023 pukul 02.38

    hello team, setelah saya ikuti langkah untuk clear cache, logging out dan logging in form masih tidak dapat diakses dengan keterangan "OVER QUOTA"


    form.jotform.com/231152310484445

    Account Suspended: Account reached upload space limit Image 1 Screenshot 30Account Suspended: Account reached upload space limit Image 2 Screenshot 41

  • Carrissa_M
    Dibalas pada tanggal 11 Agustus 2023 pukul 05.13

    Hi ITForta,

    Thanks for reaching out to Jotform Support. I recalculated the upload space of your account and confirmed that you have 64.88 MB of uploaded items in your account, which is within the upload space limit of the Starter plan (100 MB). I have gone ahead and reactivated the account.

    Give it a try and let us know if you need any help.