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MilanoModelManagmntDomanda del 13 giugno 2024 alle ore 05:46
anche se ho cancellato tutti le applicazioni, e le caselle sono vuote , il mio profilo è stato disabilitato per aver superato il limite di spazio.
perchè ?
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Sheena Jotform SupportRisposta del 13 giugno 2024 alle ore 05:57
Hi MilanoModelManagmnt,
Thanks for reaching out to Jotform Support. Our Italian Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Italian, let us know and we can have them do that. But, it might take a while until they're available again.
Now, coming back to your question, it appears that the submissions are still in the trash folder. We need to purge it completely to free up the upload space. Let me show you how:
- In your Submissions table, click on the Three dots icon beside the form name, then click on Trashed entries.
- The Trashed entries section will show up; click on Select All, then click Delete Forever.
We also have a guide on How to Delete Form Submission Data that you can check out
Give it a try, and let us know if you have any other questions.
- In your Submissions table, click on the Three dots icon beside the form name, then click on Trashed entries.