È richiesto il menu a discesa per confermare la selezione.

Buongiorno

da qualche tempo i diversi moduli che utilizziamo ci chiedono una conferma dopo aver scelto un'opzione da un menu a scorrimento (allego foto).

Come si può fare a togliere questo passaggio?

Grazie

Paola

Hi Paola,

Our Italian Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Italian, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, I made a test on a cloned form but could not replicate the issue. Take a look at the screencast below to see my results:

I went ahead and cleared your form cache to refresh your form, could you try checking again? If the issue persists, can you share the device that you are using so we can try and replicate the issue?

Let us know how it goes.

Buongiorno

mi succede solo da cellulare (android).

Come faccio a condividerlo?

Allego un video di quello che accade

https://drive.google.com/file/d/1-1bltosycUM_-dYp7UK3Gg-dX-MbC86B/view?usp=sharing

Hi Paola,

It seems that this issue is phone specific. I tested on a Samsung phone but could not replicate the issue:

Could you share what device model are you using? I also suggest trying other phone models to check.

Let us know how it goes.

Utilizzo un Huawei Pro Smart

Hi Paola,

Drop-down menus are styled and designed based on the device or browser. Choosing items on a dropdown requires confirmation when you use the UC browser on Huawei devices. But when using Chrome, you won't have this step to make choices in dropdown menus.

So, unfortunately, this method of confirmation is beyond the limits of what Jotform can change or do.

Let us know if you have other questions.