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conneeservicesDomanda del 15 ottobre 2024 alle ore 02:24
ciao, ho un problema con la mia app. fino a qualche ora fa funzionava tutto. ora diverse pagine sono totalmente bianche. come mai? come posso risolvere?
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Rene Jotform SupportRisposta del 15 ottobre 2024 alle ore 02:48
Hi aldoricci86,
Our Italian Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Italian, let us know and we can have them do that. But, it might take a while until they're available again.
Now, coming back to your question, I'll reach out to the Developer Team right now and see if they have any idea of what's going on and when it'll be fixed. I'll get back to you as soon as I can.
We really appreciate your patience and understanding while we look into this.
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conneeservicesRisposta del 15 ottobre 2024 alle ore 02:51
Hi, I have a problem with my app. Until a few hours ago everything was working. Now several pages are completely blank. Why? How can I fix it?
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Rene Jotform SupportRisposta del 15 ottobre 2024 alle ore 02:53
Hi aldoricci86,
Our Developer Team is aware of the issue, and they are working on it right now. We'll let you know as soon as they get it fixed.
Thanks for your patience and understanding, we appreciate it.
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Rene Jotform SupportRisposta del 15 ottobre 2024 alle ore 03:22
Hi aldoricci86,
I just heard back from our Developer Team. They've solved the issue, so it should all be working fine now. Can you give it a try and see how it goes?
Let us know if there's anything else we can help you with.