Errore recapito Mail

Buona sera, il form in oggetto non restituisce la mail di avvenuta compilazione al seguente indirizzo angela.piazzolla.brokersrusselli@gmail.com

Hi Broker russelli,

Thanks for reaching out to Jotform Support. Our Italian Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Italian, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, I've checked out the email address you provided: angela.piazzolla.brokersrusselli@gmail.com and I can confirm that it is not on our bounce list. So, you should be able to receive the Notification Emails. If the issue persists, can we run the test on your live form to see if we can replicate an issue at our end? You should add these two email addresses to your contact list: 

1. noreply@jotform.com
2. noreply@formresponse.com.

You can also whitelist Jotform's IP addresses and domains. These are the IP addresses:

1. 152.160.0.0/16
2. 23.251.253.0/26
3. 23.26.226.0/24

You can refer to the guide on how to whitelist Jotform's IP addresses, and this guide will show you several reasons why you are not receiving the email notification. You can also check out this guide on how to prevent email bouncing related issue as well.

Let us know if you need any other help.