Fatturazione: perché questo mese ho pagato $ 23,18 invece di $ 19,00?

Buongiorno, 

1) Perché questo mese ho pagato $ 23,18 invece di $ 19,00 ???

mentre il mio piano prevede $ 19,00 ???

Grazie.

Vincenzo Marino

Hi Vincenzo,

Thanks for reaching out to Jotform Support. Our Italian Support agents are currently busy helping other Jotform users. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Italian, let us know and we can have them do that. But, remember that you'd have to wait until they're available again.

About the recent charge on your account, it shows that you are paying $19 for the plan plus $4.18 for the sales tax so a total of $23.18. I noticed that you're not paying sales tax before so I’ve reached out to the related team about this. If there are any updates, we’ll circle back to this thread and let you know.

Thanks for your patience, we appreciate it.

Hi Vincenzo,

As for your other question, I've moved that to a new thread. You can check that out here.

Let us know if you have any other questions.

Hi Vincenzo,

About the sales tax added to your recent bill. Can you share the VAT# of the Company?

Once we hear back from you, we'll be able to help you with this.