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felipeworobeljtexpressPerguntado em 1 de fevereiro de 2024 às 14:36
Os campos de upload ficam indisponíveis para um usuário que criei para analisar as respostas com perfil de colaborador
https://www.jotform.com/tables/232823276937667/233196022876056
Obs. com meu usuário tudo está normal o problema é apenas com usuário Perfil de colaborador.
O meu nível é prata
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Waqas_ARespondido em 1 de fevereiro de 2024 às 16:49
Hi felipe,
Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.
Now, let me help you with your question. I'm sorry you're having difficulties with this. Can you ask them to change their browser, such as Chrome or Incognito? I've gone ahead and cleared your form caches as an additional aid.
Let us know if there's anything else we can help you with.