Square Integration: Authorization Error Generic_Decline CVV_Failure

Tengo problemas con estos formularios:

https://form.jotform.com/233604708457157

https://form.jotform.com/240047972485160

Estos cuando termino de llenarlos, hasta cuando quiero hacer el pago se queda con este error:

Payment Error IField must not be blank

Necesito me ayuden urgente con este caso, quedo pendiente.

Gracias por su colaboración.

Hi iglesianissitennessee,

Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. When I cloned and tested your form, the same thing happened for me. Can you try to reconnect again with your Square Account to see if it resolves the issue? Let me show you how:

1. In Form Builder, select the payment widget and click on the Wand icon.
2. Under the Square Integration, click on the Connected button and select Reconnect. Authenticate your account in the pop-up window.
3. Click on the Continue button to complete the setup.

Also, can you try to manually clear your form cache and browser cache? This usually resolves the issue.

You can also check out this guide on How to Integrate Square With Jotform.

Give it a try and let us know how it goes.

Hola,

continua el problema, ahora tengo este nuevo erro, por favor me puedes ayudar, Gracias.

Hi iglesianissitennessee,

Thank you for getting back to us. Please note that this error you're getting usually occurs when the card has been declined. You can check this documentation for more information regarding the common causes of this error. You can try making a payment using a different card or contact the Square Support team regarding this error.

Let us know if there's anything else we can help you with.