PAGAMENTO REALIZADO

REALIZEI PAGAMENTO, POREM NÃO FOI LIBERADO O USO DE MEU FORMUARIO.

Hi thiagowochnikasav,

Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, coming back to your question, can you please tell us more about what issue occurred with your form? I cloned your form and tested it to see if I could replicate the issue, but everything was working properly. Check out the screencast below to see my results:

Can you please test the form again and let us know if the issue persists? I have also cleared your form cache in the meantime. If the issue persists, will you allow us to create a test submission in your form directly?

Keep us updated and let us know if you need any more help.