Unable to connect to PagSeguro.

O Cadastro do PagSeguro não está dando certo. A seguinte mensagem aparece

Authorization error. Credentials are not correct. Please contact form owner for more assistance.

Hi Jefferson Candido dos Reis,

Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But keep in mind that you'll have to wait until they're available again.

Now, coming back to your question, I've checked out your form Formulario and the screenshot you shared with us. It seems you are getting an authorization error. Can you please re-integrate with the PagSeguro payment integration?

You need to make sure you enter the correct login credentials into the payment integration and connect them. If the issue persists, can you please clear your Google Chrome browser? It should resolve an issue.

Let us know how it goes.

Boa noite! Eu fiz o orientado e continuamos com o mesmo problema!
Refiz o formulário com outro login e o problema persiste
Coloquei meu LOGIN e o TOKEN fornecido no app bancário...e nada!
No aplicativo, pede o que está na imagem abaixo... coloquei o URL do
formulário e mesmo assim o erro continua
*Clique no botão ao lado para cadastrar a URL do serviço de chave pública
do Connect Token Challenge.*
Cadastrar URL
Em seg., 22 de abr. de 2024 às 18:45, Jotform <noreply>
escreveu:
</noreply>...

Hi Jefferson Candido dos Reis,

Thanks for reaching out to Jotform Support. I am sorry you are having an issue with this. It seems like the error you are getting is related to your login credentials. Can you please try to regenerate the Token or contact PagSeguro to get new login credentials and then try it again?

Give it a try and let us know how it goes.

Fiz todo o orientado e o problema persiste! Quase desistindo do formulário

Hi Jefferson Candido dos Reis,

Thanks for getting back to us. I am sorry that the issue persists. Can you please confirm if you contacted the PagSeguro support about the issue and if they were able to help you in any way?

Once we hear back from you we can move forward with a solution.

Hi!

Hi Giovanna Faiad Guiotti,

Thanks for reaching out to Jotform Support. To avoid confusion, I've moved your query to another thread. You can check out my reply here shortly.

Thanks for your patience and understanding. We appreciate it.