Invoice download

Olá boa tarde,

eu fiz o downgrade da minha conta e não consigo mais acessar a invoice.

Poderiam me enviar?

Invoice # INV-46449161841-1727017440

Grato pela atenção,

Marcos

Hi graciebarraparede95,

Thanks for reaching out to Jotform Support. Our Portuguese Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, your account linked to graciebarraparede@gmail.com doesn't have past subscriptions. If the invoice you're trying to download is for another account, please log in to it and open a new support ticket requesting the invoice.

Give it a try and let us know if you need any help.