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Lucas FeresPerguntado em 27 de novembro de 2024 às 10:04
Gostaria de saber se é possível definir um limite de tempo para que um usuário preencha um formulário ou uma certa página/pergunta de um formulário.
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Gaud Jotform SupportRespondido em 27 de novembro de 2024 às 12:20
Hi Lucas,
Thanks for reaching out to Jotform Support. Our Portuguese Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, it might take a while until they're available again.
Now, coming back to your question, you can use the Global Countdown widget. This will allow you to set the time on your form, and you can choose either block the person from filling out your form or submit the form automatically once the time is up. Do note that this will not allow you to restrict only some pages on your form. Let me show you how:
- Open your form in Form Builder, and in the orange navigation bar at the top of the screen, click on Add Form Element.
- Select Widget tab, search for the Global Countdown.
- Drag and drop the widget on your form. Click on the Wand icon to open the settings.
- Enter the timer, Select the Action, and the warning message, click on the update widget button. That's it.
Here is a demo form in action.
Give it a try and let us know if you need any help.
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TimedeProdutoRespondido em 27 de novembro de 2024 às 16:49
Hi Gaud,
Thanks for the answer.
I can't find the "Global Countdown" widget in my widget tab. I only have one widget with the name "Regressive countdown". However, it doesn't work well in the form. It appears as if it was another question of the form, instead of appearing at the top of the page throughout all the form.
Do you know what could be the issue?
Thanks
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Gaud Jotform SupportRespondido em 27 de novembro de 2024 às 17:21
Hi Lucas,
I've checked out the screenshot you shared with us. The Global Countdown widget is not available in the Card layout form. So, you will need to use the Classic form layout, then only you will be able to use this widget. Let me show you how:
- Log into your Jotform account, on the My Forms page, click on the Create Form orange button on the right side.
- Choose Start from the scratch option.
- Select Classic Form. That's it.
Let us know if you need any other help.