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Ariane MirandaPerguntado em 10 de dezembro de 2024 às 12:51
Acabei de receber um aviso que minha conta foi suspensa pela segunda fez, gostaria de saber o motivo.
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Eliza Jotform SupportRespondido em 10 de dezembro de 2024 às 13:25
Hi Ariane,
Thanks for reaching out to Jotform Support. Our Portuguese Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, it might take a while until they're available again.
Now, coming back to your question, I tried searching for an account using your email address, but got no results. Can you share with us the username or email address that's associated with your account?
Once we hear back from you, we'll be able to help you with this.