Como desativar o e-mail de lembrete

  • gminoboli
    Perguntado em 30 de dezembro de 2024 às 07:09

    Por favor, tenho recebido diariamente p lembrete abaixo:
    Como desativar o e mail de lembrete Image 1 Screenshot 40

    Mas eu não tenho nenhum tipo de lembrete ativado:

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    Como desativar o e mail de lembrete Image 3 Screenshot 62

  • Arslan Jotform Support
    Respondido em 30 de dezembro de 2024 às 09:36

    Hi Gabriela,

    Thanks for reaching out to Jotform Support. Our Portuguese Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, I have checked your form #242914003401643, and I can see that you've set Reminder Emails for your form, which is set to send once a day. You can delete the Reminder Email from your form's Publish tab. Let me walk you through it:

    1. Open your form in Form Builder, in the orange navigation bar at the top of the page, click on Publish.

    2. In the menu that appears on the left side of the screen, click on Emails, and then click on Schedule a Reminder Emails.

    3. Hover your mouse over the Reminder Email, and then click on the Trash icon.

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    Give it a try and reach out again if you have any other questions.